Dear F&CS Friend,
I am deeply proud of our extraordinary staff for their response to our clients’ needs during the coronavirus (COVID-19) pandemic. To protect the safety of our clients and team, we rapidly transitioned to a remote work environment using virtual technology and new telehealth platforms that could support all Family & Children’s Services (F&CS) programs. We also kept our pharmacy and CrisisCare Center open to ensure clients had access to medication and psychiatric emergency help.
But we still need your help, maybe now more than ever.
Crises of any kind are known to increase mental health and addictive disorders. The fear, uncertainty and social isolation associated with COVID-19, along with unemployment and economic distress, are taking its toll. At F&CS, we are already witnessing increased calls for help due to heightened anxiety, depression, suicidal thoughts and substance abuse.
Today, we continue to increase our telehealth work for the rapidly growing number of people experiencing emotional trauma, uncertainty and disruption to their lives, providing care to 6,500 adults and children each week.
Maya's Story

A mom called asking for help for 6-year-old Maya. Pre-COVID, Maya was affectionate towards her younger brother, but in isolation, she had suddenly become physically aggressive. Teletherapy sessions with mom and Maya proved very successful. Maya learned appropriate ways to express her anxiety and mom learned how to give extra support during this frightening time for her child.
John's Story

Recently, our COPES team stabilized John who was experiencing suicidal thoughts, anxiety, and hopelessness related to COVID-19. He was admitted to our Crisis Services unit, was successfully stabilized, and was discharged with a safety plan in place. John continues to improve by taking his medication and participating in F&CS’ virtual, outpatient services.
Mary's Story

At the end of a successful teletherapy session to address Mary’s depression, the F&CS therapist asked how the family was doing after the husband lost his job. Mary revealed they were still awaiting an unemployment check and had no money to pay rent or buy food. The F&CS therapist connected Mary to community resources, including F&CS’ new COVID-19 home food delivery program, so no one goes hungry.
Hope and resources are needed now more than ever as concerns are raised regarding the long-term impact of the crisis on the mental health of both children and adults. This is where YOU can make a difference!
We are profoundly grateful to our community for its enduring support. Our impact during this unparalleled crisis was possible because of YOU — our community partners and heroes. YOU have helped build and sustain our strength to better serve the community.
Please join me NOW in giving a gift to F&CS to help change lives for months to come. Thank you for your continued support and generosity.
With gratitude,