Family & Children’s Services promotes, supports and strengthens the
Family & Children’s Services has an extraordinary heritage, spanning a century (1921-2021).
As the largest community mental health center in Oklahoma, F&CS is a Certified Community Behavioral Health Clinic, F&CS is committed to the highest levels of quality in care. We are local, state and national award winners. Our excellent reputation derives from a history of demonstrated outcomes and a commitment to providing best practice and evidence-based services to clients.
We extend our reach and optimize service capacity in the community. We ensure access to services through a network of seven convenient office locations in metro Tulsa and by co-locating services in schools and other community organizations.
In addition to daytime hours, we offer evening appointments at many locations. A strong board of directors governs the agency. Diversified funding, dynamic fundraising and social entrepreneurship activities provide the necessary resources to care for over 120,000 people in need each year.
Organizational Excellence
- Being our best: We are committed to excellence across both operations and programs so staff strives to be their personal best.
- Communication: We value sharing important information to keep employees and stakeholders informed.
- Cooperation and Respect: We value behavior that promotes cooperation, dignity, mutual respect, kindness, trust and goodwill.
- Diversity Equity Inclusion: We are committed to a culturally competent and diverse organizational culture that is inclusive and welcoming to all clients, employees, and the community.
- Employee Experience: We value an engaging work environment where employees are supported and feel connected.
- Facilities and Environment: We value attractive facilities which create a warm and welcoming therapeutic environment for clients, a positive work environment for employees and a comfortable environment for visitors.
- Financial Stewardship: We accept the responsibility of the public trust and hold the highest standards of accountability and transparency.
- Integrity and Ethics: Our words and deeds are aligned. We are accountable to behave ethically guided by professional standards and code of ethics.
- Knowledge: We rely on data, evidence and continual learning to inform our care and drive organizational excellence.
- Laughter: We like to sprinkle the workday with some laughter.
- Spirit of Collaboration and Teamwork: We promote a culture of cooperative teamwork and collaboration, working toward common goals.
- Stakeholders: We value the unique contributions of our various stakeholders who invest time, talent, and financial resources to the agency.
- Strategic and Forward Thinking: As agents of change, we value strategic, future-oriented thinking.
- Technology: We are committed to leveraging technology to enhance client care and organizational effectiveness.
Service, Excellence & Innovation
- Access to Services: We ensure rapid access and convenient availability to quality services through scheduled or walk-in appointments at numerous locations, telehealth, community-based, home-based, school-based, crisis care, and co-locating within numerous community organizations.
- Adaptability: We foster a forward-thinking, nimble environment, pivoting to stay on the cutting edge of clinical practice and organizational innovation.
- Advocacy: We advocate for clients’ needs, mobilize formal and informal resources, and engage in public policy activities.
- Client Experience: We foster a culture of welcomeness and engagement with compassion. We treat clients with respect and dignity, uphold their privacy and confidentiality and promote person-centered care and offer high-quality pathways to recovery.
- Clinical Excellence and Innovation: We strive for clinical excellence through evidence-based practices, strength-based, trauma-informed, recovery-oriented, least restrictive and whole-person care.
- Community Needs Responsiveness: We respond swiftly to changing demographics and emerging community needs.
- Compassion: We have a deep and abiding understanding of and respect for those we serve.
- Innovation: We are always evolving, continually incorporating evidence-based practices and new innovations to advance our services and improve the lives of those we serve.
- Meeting Needs. Saving Lives: We continually identify and explore new ways to meet the needs of our community, save lives, and expand our impact.
- Partnerships: We fulfill our mission most effectively when we collaborate with others and establish partnerships to achieve mutual goals.
- Performance and Quality Improvements (PQI): We are a results-oriented, continuous improvement organization focusing on the quality of care
- Professional Development: We invest in extensive staff development, supervision and training opportunities so professional staff excel in all disciplines.
- Professionalism: We conduct ourselves with responsibility, integrity, accountability, and excellence.