Q: I’m feeling anxious and overwhelmed due to personal circumstances that occurred as a result of COVID-19. What can I do?
A: We just launched COPES COVID-19 Emotional Support Line 918.744.4800. Call 24/7 if you are having a hard time coping and adapting during this pandemic. Our trained mental health professionals are ready to help alleviate anxiety and stress, day or night.
Q: I’m really struggling and I am in crisis. What do I do!
A: Call COPES Crisis Hotline 918.744.4800 – 24/7 help for children and adults experiencing a psychiatric emergency including thoughts of suicide. You can also text 741741 to text with someone who can help you.
Q: How is F&CS meeting the mental health and client needs during COVID-19?
A: F&CS is meeting the mental health needs of children and adults using high-tech, high-touch teletherapy. This remote outpatient care still provides a personal connection between individuals and mental health professionals.
Q: What is teletherapy?
A: Teletherapy provides therapy through a live video connection, over the internet. It is the same treatment as you would in person, but it’s just done through a computer, iPad or phone!
Q: Can parents use teletherapy with their kids?
A: Yes. What is great about teletherapy is that parents can see the person asking the questions, increasing their comfort level in engaging their child in therapy.
Q: Schools are closed, but my kid needs help. What can I do?
A: We are still providing counseling through telephone or telehealth to support your children. Call Faith Crittenden at 918.260.5777 to learn more.
Q: I’m not an F&CS client. Can I talk to a therapist?
A: Yes. F&CS is SCHEDULING appointments for new and existing clients. Call 918-587-9471.
Q: I’m a client. How can I contact my therapist/case worker?
A: Clients can call F&CS at 918-587-9471 to make an appointment, cancel an appointment or leave a message for a therapist to return the phone call.
Q: Who do I call to confirm receipt of prescriptions from my doctor and time for pickup?
A: Call the F&CS Pharmacy 918-587-9471 to confirm medications and to arrange for pickup.
Q: I see that parenting classes have been canceled. Will F&CS schedule parenting classes soon?
A: Please follow F&CS social media channels and website (www.fcsok.org) for updates. We are planning virtual classes in the future.
Q: I’m looking for resources to help me balance my work, home and parenting. What information is available?
A: F&CS is posting parenting tips daily on this page.
Q: What other local resource information (such as meal sites, transportation, etc.) does F&CS provide in regards to COVID-19?
A: We provide daily updates at the F&CS Hub for Resources page.
Q: I have household donations that I would like to give to F&CS. Are you accepting donations or pick-ups currently?
A: Due to COVID-19, the Family & Children’s Services Thrift Store isn’t taking or picking up donations currently. Donors are asked to follow social media channels and check www.fcsok.org for updates. We will be happy to provide pickups when business as usual returns.